Mon-Fri: 9am-8pm | Sat: 9am-5pm
Multiple locations - See Our Clinics
First Contact Physiotherapist Services

The UK’s Leading FCP Provider for GP Practices

10+ years delivering expert musculoskeletal physiotherapy directly within GP surgeries, care homes, hospitals, and HM prisons. 98.4% patient satisfaction. Proven results that free up GP capacity.

Book a Free Consultation Contact Us
98.4%
Patients rated service Excellent
96.8%
No GP follow-up required
89.3%
Fully managed within FCP
5,000+
Patients treated annually
35+
Qualified Physiotherapists
20+
Clinic Locations Across the UK
10+
Years Established
8
HM Prisons, Hospitals and Care Homes Served
About the Service

What is an FCP?

A First Contact Physiotherapist (FCP) is a specialist musculoskeletal physiotherapist who works directly within GP surgeries, care homes, hospitals, and HM prisons. Patients can see an FCP without a GP appointment – providing immediate, expert assessment for back, neck, and joint problems.

This frees up GP time for complex medical cases, reducing waiting times and improving patient outcomes across the board.

⚡
Direct Patient Access
No GP appointment needed – patients book directly with the FCP
🏥
Embedded in Your Setting
FCPs work on-site as part of your multidisciplinary team
📉
Reduce GP Workload
96.8% of patients managed without GP follow-up
🎯
Expert MSK Assessment
Specialist assessment for back, neck, and joint problems
Why Choose Us

Why Physiowork for FCP?

A family-run company with 10+ years of experience, direct access to clinical leads, and a team of 35+ qualified physiotherapists providing FCP services across Norfolk, Suffolk and beyond.

🏆
10+ Years of FCP Excellence
Providing FCP services to Abbeyfield and other GP practices. Proven track record of eliminating gaps in service provision.
👨‍👩‍👧‍👦
Family-Run, Personal Touch
Direct access to decision-makers. No corporate layers. Personal relationships with every practice we serve.
🎓
Consultant-Led Training
Mentorship from leading Rehab and Orthopaedic consultants at West Suffolk Hospital and Great Yarmouth Hospitals.
🌍
Nationwide Coverage
35+ physiotherapists, 4+ Practice Managers, 20+ clinics, HM Prisons, hospitals, and care homes across the UK.
Our USP

Continuity of Service – Guaranteed

Face-to-face sessions guaranteed with no interruptions due to sickness or annual leave. Our robust team of standby physiotherapists ensures seamless cover at all times.

  • Monthly MDT meetings with Physios, GPs, and Practice Managers
  • Weekly clinical case study discussions to enhance knowledge
  • Regular CPD and training courses for the entire team
  • Immediate access to clinical leads for urgent issues
  • Robust team of standby physiotherapists for seamless cover
  • Face-to-face sessions guaranteed – no interruptions
Advanced Treatment Options

Cutting-Edge Therapies

Our FCPs have access to advanced, evidence-based treatment modalities beyond standard physiotherapy – many endorsed by NICE guidelines.

01
Laser Therapy
Non-invasive treatment that promotes cellular healing and reduces inflammation. Accelerates tissue repair at a cellular level.
NICE Approved
02
Shockwave Therapy
Highly effective for chronic tendinopathies including plantar fasciitis, Achilles tendinopathy, and calcific shoulder. Endorsed by NICE.
NICE Endorsed
03
Therapeutic Ultrasound
Uses high-frequency sound waves to reduce inflammation and break down scar tissue. Proven for soft tissue healing.
Evidence-Based
04
Sports Taping and Resistive Bands
Joint support, improved proprioception, and progressive rehabilitation.
Rehab Support
Comprehensive Care

Chronic Pain Management

A structured, multimodal approach that addresses root causes and empowers long-term self-management.

🔍
Comprehensive Assessment
Identifying root causes of chronic pain
📋
Personalised Plans
Tailored treatment to individual needs and goals
⚕️
Multimodal Approaches
Manual therapy + exercise + laser/shockwave/ultrasound
📚
Education and Self-Management
Empowering patients to manage their condition
💚
Holistic Support
Addressing physical and emotional wellbeing
Digital Innovation

Tailored Rehab Exercise Plans

Specialised software delivers digital exercise programmes with clear video and image illustrations for optimal patient comprehension and compliance.

  • ✓Specialised software for digital exercise programmes
  • ✓Video and image illustrations for patient comprehension
  • ✓Electronic or printed copies for patient convenience
Physiotherapist guiding patient through exercise
📱

Digital Exercise Programmes

Patients receive personalised plans via our digital platform – with video demonstrations available on any device.

Sustained Outcomes

Long-Term Patient Management

📝
Personalised Exercise Plans
Tailored programmes for each patient’s specific needs and goals
🌱
Lifestyle Advice
Self-management strategies for lasting quality-of-life improvements
📉
Decreased GP Dependence
Reducing repeat GP interventions through effective management
💪
Enhanced Autonomy
Empowering patients with knowledge and tools for independent wellbeing
Working Together

Multidisciplinary Collaboration

Our structured approach ensures the highest standards of patient care and clinical governance.

🤝
Monthly MDT Meetings
Regular meetings bringing together Physios, GPs, and Practice Managers for collaborative case review.
📖
Weekly Clinical Discussions
Case study discussions every week to enhance clinical knowledge and share best practice across the team.
🎓
Regular CPD and Training
Continuous professional development to keep our team at the forefront of physiotherapy practice.
📞
Clinical Leads Access
Immediate access to clinical leads for urgent issues – ensuring rapid response to complex cases.
98.4%
of patients rated our FCP service as Excellent
Partnership

Why Partner with Physiowork?

⭐
High Standards
Unwavering commitment to excellent patient care. 98.4% of patients rate us Excellent – a standard we maintain across every practice we serve.
⚡
Efficient Solutions
Proven ability to eliminate gaps in service provision. 96.8% of our patients require no GP follow-up after their FCP appointment.
🛡️
Comprehensive Support
Minimising strain on your GP surgery while enhancing patient outcomes. Full continuity of service – guaranteed.

Ready to Transform Your MSK Pathway?

Partner with the UK’s most trusted FCP provider. Book a free consultation to discover how Physiowork can reduce your GP workload and improve patient outcomes.

Book a Free Consultation Contact Us